Case Study 5 (Data Governance)
Applicant: Jo Goal: Increase in credit card Channel: Bank Direct
Feel free to add any comments, however we are particularly keen to hear:
What is the ongoing expectation for the lender to monitor these risk transactions on the account?
What would the expectation for the Lender’s account management be?
Is it a fair consumer expectation that these transactions are being evaluated?
When does it become a moral assessment?
What defines ‘safe gambling’?