Case Study 5 (Data Governance)

Risk Appetite

Applicant: Jo Goal: Increase in credit card Channel: Bank Direct 

Questions to Consider

• What is the ongoing expectation for the lender to monitor these risk transactions on the account?

• What would the expectation for the Lender’s account management be?

• Is it a fair consumer expectation that these transactions are being evaluated?

• When does it become a moral assessment?

• What defines ‘safe gambling’?